| INFORMATION & POLICY
Layaway: Layaway Plan email us
Shipping: We
ship your purchase the following day after payment is
confirmed.
United States &
Canada You should expect to see your items within 10 -
14 days from confirmation.
We will confirm the EXPEDITED Parcel tracking number by
email so that you may track your shipment w/ Canada Post or
Pick-up at our location.
All standard domestic shipping
rates for USA & Canada destinations are calculated from the
total amount of purchase.
for Canada &
U.S.A. shipping rate by Expedited Parcel - insured
| Ship CND$ | Order/Purchase CND$ |
| $ 16.95 | CND $0.01 - 44.99 |
| $ 20.95 | CND $45.00 - 94.99 |
| $ 25.95 | CND $95.00 - 194.99 |
| $ 32.95 | CND $195.00 - 294.99 |
| $ 36.95 | CND $295.00 and up |
Note: items eg. cradle, carriages, swings, heavy items .... We will invoice you the actual additional shipping to your destination by
separate email (or email us first before
shopping).
International shipping
charges vary depending on the destination. If you are planning
to order from outside the U.S. or Canada, please contact us
directly for shipping charges and delivery lead times.
EMAIL:
IrresistibleDolls@yahoo.ca
Sales
Tax - to be added to final sale as follows:
USA = no sales taxes
International = no sales taxes
Ontario = PST 8% + GST 5% (note as July 1, 2010 taxes merge to HST 13%)
within CANADA (except Ontario) =
only GST 5%
Maritimes = HST 15%
Return
Policy:
Our goal is to bring you the finest possible collectible
dolls and accessories for your personal collection. Our
guarantee ensures that you are 100% satisfied with all your
purchases from our shop. We encourage the return of any
merchandise that may have been damaged or does not meet your
expectations.
Please note that all sales are final. If you would like to
return an item, you can receive store credit for the amount of
the doll. Shipping can not be refunded. If an item is damaged,
please get in touch with us right away so that we can file an
insurance claim and replace your item promptly. All returns
must be NRFB or they will not be approved. You may not want
that item, but somebody out there is just waiting for it and we
want them to be able to have the item in the same quality
condition that you received it in.
Once an order is placed by credit card through our secure
site, it can only be canceled by us. If you are needing to
cancel your order, please inform us right away. There will be a
5% charge deducted from the credit issued to cover our fees to
our merchant account. That is what we are charged for canceling
an order once it is placed. Be sure of your purchase before it
is placed to avoid unnecessary fees !
Newsletter:
Coming Soon.
*looking for doll enthusiast writers to join our team
Payment
Options:
- Our convenient PayPal shopping cart accepts:
"Debit", "Visa", "MasterCard",
and "American Express" and , "Discovery";
**phone-in payment service available
Privacy
Policy:
We respect your privacy. All information submitted is kept
in the strictest of confidence.
We promise to never sell or share your personal information
with any outside business or agency.
Pre-Order
Policy:
Some of our items may not be available yet and selection
will be indicated "currently n/a". What that means is that they
haven't been released from the factory to us. We do have these
items on order. Anyone interested in preordering, should email
us to place your order. We require a 25% deposit on all
preorder items, with the balance being due when the item is
ready to ship to you. You may cancel your preordered items, but
there will be a $5 fee charged (the service charge we are
charged).
The day that we receive the stock, you will receive an email
from us letting you know that your item is ready for shipping.
We will then charge for the remaining balance. Once that is
paid, your item will be on the way !
Pre-ordering ensures you on our waiting list and the doll or
item of your dreams !! If for some reason the item is not
received by us from the factory, you will receive a 100% refund
with no fee charged.
Condition of
Items:
We Pride Our Selves in Customer Satisfaction.
Out of Stock Items (*currently n/a)
For out of stock items; these items are just that, out of
stock, but it is just temporary.
At anytime, if you don't see what you are looking for.
Email: IrresistibleDolls@yahoo.ca
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